Competitions Terms and Conditions

Competitions Terms and Conditions

1.  The Promoter

The promoter is: Celtic Luck Ltd (trading as Spruce Collective), Company Number 16321487 and whose registered office is at 36 Nations Hill, Winchester, Hampshire, United Kingdom, SO23 7QY.

2.  The competition

2.1. These terms and conditions apply to all competitions listed on the Promoter’s website at https://sprucecollective.co.uk/ (the “Website”)

2.2. The Promoter may offer different formats to the competitions.

3.  How to enter

3.1. The competition will run from and including the opening and closing dates specified on the Website. These dates shall be referred to as the "Opening Date" and "Closing Date" respectively. All times and dates referred to are the times and dates in London, England.

3.2. The Promoter reserves the right to extend the Closing Date of a competition if this is made necessary due to unavoidable circumstances outside of the Promoter’s control. In such cases, a competition may be extended up to a maximum of four (4) times, after which it will close regardless of entry numbers. Any change to the Opening or Closing Dates will be clearly displayed on the Website. The Closing Date will not be extended solely to increase ticket sales. If a competition does not reach the minimum required number of entries by the final Closing Date, the Promoter will cancel the competition and refund all paid entry fees.

3.3. All competition entries must be received by the Promoter by no later than the specified time on the Closing Date. All competition entries received after the specified time on the Closing Date are automatically disqualified and no refunds will be given.

3.4. If there is a maximum number entries to a competition, this will be stated on the Website. The number of entries you are able to make may be limited if the maximum number of entries is reached.

3.5. Entrants can enter the competition as many times as they wish until either the maximum number of entries have been received or any maximum number of entries per Entrant has been reached. Entrants submitting free entries must submit each entry separately. Bulk entries, if received, will not be accepted and will only be counted as one single entry.

3.6. All Entrants (including those entering for free) must open an account on the Website prior to entering any of our competitions. Only one account per person is permitted. If any Entrant opens or tries to open multiple accounts using different email addresses, all of their accounts will be closed and the Entrant will not be permitted to enter any of the Promoter’s competitions. Once an account has been opened, to enter the competition:

a) complete and submit the online entry form by clicking on the 'Free Entry Route' button and submitting your details

or

b) purchase your selected number of entries;

3.7. All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.

3.8. Unless you are using the free entry method, the Promoter will send confirmation that your entry has been received.

3.9. The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.10. By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.

3.11. You may enter the competition for free by complying with the following conditions:

a) complete and submit the free online entry form; b. include with your entry the following information:

i.    first name;

ii.   last name;

iii.   full residential address (including postcode);

iv.   a contact telephone number and email address; and

v.    typing the words defined in the field.

b) you may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted separately. Bulk entries will not be accepted as multiple entries and if a bulk entry is received, it will be counted as one single entry;

c) by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;

d) your entry must be received by the Promoter prior to the Closing Date. Entries received after the Closing Date will not be entered into the random draw;

e) if the number of entries received reaches any cap or limit before your free entry is received, you will not be entered into the random draw.

4.  Choosing a winner

4.1. The method used to select winners depends on the type of competition. The Promoter uses secure, randomised systems for all prize selections, which may include live draws or automated processes. The winner(s) will always be selected fairly and transparently from all valid entries.

a) Main draw: All valid entries (including paid and free entries that meet the entry requirements) will be entered into a random draw. The winner will be selected at random using an auto draw system.  The draw will take place as soon as reasonably possible after the Closing Date, and no later than 7 days from the Closing Date (the “Draw Date”).

b) Instant wins: All Entrants meeting the entry requirements will be randomly allocated an entry number on completion or payment of their entry. The Promoter will use a random number generator to select an entry number for any Entrants entering via the free entry route and meeting the entry requirements. If the entry number corresponds with the instant win number stated on the Website, the Entrant will win that prize;

c) Auto draws: The Promoter may use an auto draw system for choosing the winner or winners of the Main draw and any Instant wins. For the Main draw, the system will be set to randomly select a winner from all valid entries as soon as the Closing Date is reached or all entries have been sold (including allocation of free entries), whichever is sooner. For Instant wins, the auto draw system will automatically allocate the relevant prize to a winner if their entry number matches the instant win number.

4.2. All Entrants names may be published on the Website and may be visible during the live draw. Names may also be posted on the website to indicate that an instant win prize has been won. If you do not wish to have your name published on the website you must contact the Promoter via email at support@sprucecollective.co.uk as soon as reasonably possible after you have completed your entry and in any event, at least 48 hours before the live draw takes place.

4.3. For help with entries, please contact us on support@sprucecollective.co.uk

5.  Eligibility

5.1. The competition is only open to all residents in the United Kingdom aged 18 years or over, except:

a) employees of the Promoter;

b) employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or

c) members of the immediate families or households of (a) and (b) above.

5.2. By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition and claim the prize. If you fail to provide the Promoter with any such proof or other information that they may require within a reasonable time, you may be disqualified from the competition.

5.3. The Promoter will not accept competition entries that are:

a) automatically generated by computer; or

b) incomplete.

5.4. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition. This includes if you are rude or abusive to the Promoter or anyone associated with them.

5.5. Subject to clause 11.3, no refunds of the entry fee will be given in any event, including;

a) if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize;

b) if, following your entry into the competition the eligibility criteria for entering the competition or claiming the Prize changes and you are no longer eligible; or

c) if you are disqualified from the competition by the Promoter for any reason.

5.6. If the Entrant engages in:

a) any form of fraud (actual or apparent);

b) fraudulent misrepresentation;

c) fraudulent concealment;

d) hacking or interference with the proper functioning of the Website; or

e) amending, or unauthorised use of, any of the code that constitutes the website

all of their entries will be declared void, no refunds will be given and they may be prevented from participating in any future competitions.

6.  The prize

6.1. The prize for each competition is described on the Website (the “Prize”). Details of the Prize are, to the best of the Promoter’s knowledge, information and belief, correct as at the Opening Date.

6.2. Prizes are subject to availability. The Promoter reserves the right to substitute any prize with a prize of equal or greater value. If any details of the Prize change, the Promoter will endeavour to update the Website as soon as reasonably possible.

6.3. The Promoter makes no representations and gives no warranties about the Prize, its value, its condition or any other information provided on the Website. The Promoter makes no representations and gives no warranties that the information provide on the Website is accurate, complete or up to date.

6.4. The Prize may be supplied by a third-party supplier (the “Supplier”). Details of the Supplier (if any) will be provided on the Website.

6.5. The Promoter may offer an alternative cash prize (“Cash Prize”) for some competitions. If an alternative Cash Prize is offered, the amount of the Cash Prize will be stated in the prize description. It is the winner’s choice as to whether or not they take the Prize or the Cash Prize. The Promoter also reserves the right, at its discretion, to substitute the Prize for a Cash Prize a in the following circumstances:

a) the Prize becomes unavailable;

b) other circumstances beyond the reasonable control of the Promoter make it necessary to do so.

6.6. The prize is not negotiable or transferable.

7.  Winners

7.1. The decision of the Promoter is final and no correspondence or discussion will be entered into.

7.2. The Promoter will contact the winner personally as soon as practicable after the Draw Date, using the telephone number or email address provided with the competition entry. If the winner cannot be contacted or is not available, or has not claimed the Prize within 14 of days of the Draw Date, the Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

7.3. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will either publish the first name and initial or location of major prize winners on the Website.

7.4. If you object to any or all of your name, location and winning entry being published or made available, please contact the Promoter at support@sprucecollective.co.uk prior to the Closing Date. In such circumstances, the Promoter must still provide the information to the Advertising Standards Authority on request.

8.  Claiming the prize

8.1. You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf. Details of how the Prize will be delivered to you will be communicated when the winner is notified.

8.2. If your personal details, including contact information, changes at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to support@sprucecollective.co.uk. Notifications must include details of the competition you have entered, your old details and your new details. If your details change within 5 days of the Closing Date, the Promoter will use your old details if it needs to try to contact you.

8.3. Any Cash Prize will be transferred directly to the winners nominated bank account. The winner must provide evidence that it is the sole or joint beneficiary of the bank account. Failure to do so within 14 days will result in disqualification from the competition and the winner forfeiting the prize. In such circumstances, the Promoter reserves the right to offer the prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

8.4. The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.

9.  Limitation of liability

Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

10.  Data protection and publicity

10.1. By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used only by the Promoter or its agents and suppliers to administer the competition or as otherwise set out in the Promoter’s Privacy Policy, a copy of which is available on the Website.

10.2. If you are the winner of the competition, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition. You further agree to participate in any reasonable publicity required by the Promoter.

10.3. If you do not wish to participate in any publicity, you must notify the Promoter prior to the Closing Date. This will not affect your chances of winning the Prize. If you do not agree to participate in any publicity about the competition we may still provide your details to the Advertising Standards Authority. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.

10.4. If you are the winner of the competition, you may be required to provide further personal information and proof of your identity in order to confirm your eligibility to claim the Prize and transfer ownership of the Prize to you. You consent to the use of your information in this way. You are entitled to request further details about how your personal information is being used. You may also withdraw your consent to your personal information being used in such way but by doing so you may prevent the Prize being transferred to you. In such circumstances, you will be deemed to have withdrawn from the competition and forfeit the Prize. You will not be entitled to any refund of your entry fee. The Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

10.5. Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request you will be withdrawing from the competition as it will not be possible to contact you in the event that you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your personal details to be used by the Promoter for promotional purposes, please email the Promoter at support@sprucecollective.co.uk prior to the Closing Date.

11.  General

11.1. The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website.

11.2. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.

11.3. The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so. There is no minimum number of entries and the Promoter will not hold void, suspend, cancel, or amend the prize competition due to a lack of entries. If the Promoter does void or cancel the prize competition the Entrant will be offered a full refund of any entry fees they have paid to that particular competition.

11.4. The competitions on the Website are in no way sponsored, endorsed, administered by or associated with Facebook. By entering the competitions, Entrants agree that Facebook has no liability and is not responsible for the administration or promotion of the competitions.

11.5. These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

11.6. You should print a copy of these terms and conditions and keep them for your records.

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